Policy

CHECK-IN & CHECK-OUT
We’ll be happy to see you at our reception after 14:00 at CHECK-IN and sad to see you leave at CHECK-OUT until 11:00. If you feel like sleeping in and having a late check-out, please let the reception staff know the day before.

 

LATE CHECK-OUT
If you don’t inform the staff and you check-out after 10:00 we have to charge a late check-out which is 50% of room/bed rate.

 

EARLY CHECK-IN
Early check-in depends on the day since all our guests leave at a different time, some often extending their stay, so just check with the reception at least the day before coming if there’s a possibility to check-in early. If you come to check-in early in the morning, after a party maybe just to sleep it off, and want to leave that same afternoon already, we will have to charge for the whole night.

 

SHARED ROOMS
Please have in mind that by choosing a shared room you are actually sharing it with other people, so try not to do what you wouldn’t want your roommates to do to you. It is possible that another person could snore or be inconvenient in some other way. But it also means that you could meet a new best friend 🙂

P.S. We know it’s hard, but try to be quiet when you enter the room late at night or leave early in the morning.

 

BEDS IN DORMS
In the dorms, please use only the bed allocated for you. If for some reason you want to move to another bed just come and ask the reception staff if it’s possible.

 

LOCKERS
In the dorms, each guest has their own locker. We highly recommend that you keep all of your belongings locked up since Main Square Hostel is not responsible for any loss of valuables.

 

HOUSEKEEPING
Our housekeepers start cleaning at 10:00am. They will always try to be quiet, but after 11:00 it could get louder since they have to prepare the hostel for check-in of other guests so be understanding.

 

BREAKFAST
The breakfast is served from 8 till 10 am, and you can get it in our Kitchen-Common area.

 

SMOKING
Main Square Hostel rooms and facilities are all smoke-free. Please respect that unless you really want to give us money and pay the smoking fee. If you need to smoke, we suggest doing it on our outside terrace.

 

DAMAGES
If you notice or make any damage in the hostel, please let the reception staff know immediately so we can take care of it as soon as possible. To prevent paying a damage fee, please take care of the hostel property as if it was your own.

 

COMPLAINTS
It is really important to us that you get the MSH xperience and that you are satisfied with your stay. If you run into any problems, please always contact reception, which will help sort out any misunderstandings. In the event that we are unable to resolve the matter right away, please contact us at info@hostel-mainsquare.com, describing the problem in detail.

 

We want all of our guests to have the best possible experience at the MSH so please respect each other, our staff and our house rules.

Ignorance of house rules will not be accepted as an excuse.